Privacy Notice

Privacy Policy

Your privacy is very important to us and we do not collect personal information from you when you visit our website without your prior consent.

Collecting data

We collect data from our websites to help us understand how people access and what people are using the sites for. This also helps us to work out whether there have been any technical problems with the sites. The information collected does not contain your personal information and we cannot link it with individual visitors.

Personal Information

We collect personal information only when you specifically and knowingly provide it. Examples of this are when you send an email to us, make a telephone enquiry, or when you fill in an online form providing your details. We only use the information that you give to us for the reasons stated at the time that you provide it. The only exception to this is where we have a legal obligation to share the information that you provide, or where there is provision in law to do so.

All information that you give to us is processed, actioned and stored in accordance with the General Data Protection Regulation (EU 2016/679) (GDPR) and Data Protection Act 2018

How long will you keep my data?

We will normally only keep your data for as long as necessary to complete your request or as determined for legitimate business or legal needs in line with our data retention procedure, unless you specifically opt in to marketing emails.

You have the right to withdraw your consent to receive marketing emails at any time, by contacting us at info@markenchemicals.co.uk.

Subject access requests

Under the GDPR and Data Protection Act 2018, you can make a formal request for information about whether we hold information about you and why we have this information. You can also request copies of information that we hold.

Right to Deletion

You have the right to contact us and request that any personal information we hold is deleted at any time, we will retain a record of your request to be deleted for a period set out in our data retention procedure.

External service providers

Occasionally we work with other service providers to help us to deliver services. Your information is only shared with these companies to allow them to carry out the particular service that you have requested, or for them to provide you with the information that you have requested. They do this on our behalf and we take all reasonable steps to ensure that each company we work with has proper systems in place to protect personal data.

Links to external sites

Our site contains links to other websites. The inclusion of these links is for your convenience and it does not imply that Marken Chemicals Ltd. endorses products or services contained on external sites in any way. Because these links are outside of our control, we cannot guarantee that the links will work all of the time. We cannot guarantee your privacy once you have left a Marken Chemicals Website.

Collecting data

The data controller for all information gathered is Marken Chemicals Ltd.

Cookies

Marken Chemicals website is committed to protecting your personal information. This cookies policy has been created in order to provide comprehensive information about Marken Chemicals Ltd use of cookies across its websites.

Information about cookies

What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile device (referred to here as a “device”) browser from a website’s server and is stored on your device’s hard drive.

Each website or third party service provider used by the website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers.

A cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What is a browser?

A browser is an application that allows you to surf the internet. The most common browsers are Chrome, Internet Explorer, Firefox and Safari. Most browsers are secure and offer quick and easy ways to delete information like cookies.

What do cookies do?

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Information supplied by cookies can help us to analyse your use of our site and help us to provide you with a better user experience.

Types of Cookies

First Party Cookies

First party cookies are set by the website you are visiting and they can only be read by that site.

Third Party Cookies

Third party cookies are set by other organisations that we use for different services. For example, Marken Chemicals Ltd occasionally uses external analytics services and these suppliers may set cookies on Marken Chemicals Ltd behalf in order to report. The website you are visiting may also contain content embedded from, for example, YouTube or Flickr and these sites may set their own cookies.

Session Cookies

Session Cookies are stored only for the duration of your visit to a website and these are deleted from your device when your browsing session ends.

Persistent Cookies

This type of cookie is saved on your device for a fixed period. Persistent cookies are used where we need to know who you are for more than one usage session. For example, if you have asked us to remember preferences like your username.

How do we use cookies?

First party

Marken Chemicals Ltd website uses 1st party cookies. These cookies are used to help us collect information about how visitors use the websites. The cookies store unique identifiers that allow Marken Chemicals Ltd to track a visitors progress through the websites.

Analysis

We use cookies to analysis our website via Google Analytics. These cookies allow us to see how our the website performs and how visitors interact with the website. The data and information from these cookies allows us to make improvements to give a better service and user experience as well as seeing areas were errors may occur.

We can also see how often users have visited, where they leave our website, where they enter our website and what marketing channel is most effective for our marketing campaigns.

Cookie management

You can choose how cookies are handled by your device via your browser settings. The most popular browsers allow users to a) accept all cookies, b) to notify you when a cookie is issued, or c) to not receive cookies at any time. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided, spoiling your experience of the website. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

About Us

Marken Powerclean are an independent family business, with over 25 years in the cleaning industry. We provide a professional cleaning service in addition to a range of proven and highly effective products for the removal of graffiti and protection against graffiti vandalism. Our aim is to provide the most effective products available for specific applications.

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